by Angela Warner

Here’s what traders can expect when using a quality online trading platform:

1 – Good Customer Service

Investors need to know that they can contact the company’s customer service department easily and efficiently. Whether it is by phone or email, good customer service makes investors feel at ease. The more questions a person has, the more time they spend learning about their investments and trading overall. If you run into any problems with your platform or account, good customer service will quickly resolve those issues.

2 – Trading Platform Compatibility

Choosing an online trading platform that is compatible with different operating systems such as Windows and Mac OS X lets you choose whatever device you prefer to use. Traders don’t want to worry about being tied down to only one device when working on their accounts. Having an account that works on multiple devices provides them with flexibility.

3 – Sophisticated Trading Tools

The best share trading platform on the market offer traders access to advanced trading tools that are easy to use and understand. This includes charting packages, stock screening tools, real time quotes and even basic technical analysis features. Investors can feel at ease knowing that they have all the information they need on their side when making decisions about specific trades or investments.

4 – Bonus/Promotional Offers

Investors want to choose an online platform that offers them good bonuses with almost any account opening deposit amount. It is common for new investors to start out small, so having some type of bonus incentive helps them build their portfolio over time. Promotional offers also let investors know that the company believes in their product and is willing to help their members out through giving them more at no cost.

5 – Educational Resources

A top of the line platform should provide investors with some type of educational resources. Whether it’s a library of trading videos, online seminars or webinars, good education will keep traders up to date on any changes that might occur or new trading strategies they can use to maximise their investment results. A company that provides these types of learning opportunities shows their dedication to making sure traders are successful in all aspects of investing.

6 – Competitive Prices for Trades

Never underestimate the importance of competitive prices for trades and commissions on your investments. This is a key area where many platforms fall short, as they overcharge their clients on every trade. A good platform will have a cost effective trading structure in place so that traders aren’t overcharged.

7 – Ease of Trading

No one wants to deal with a complicated trading platform when they are trying to get started investing in different stocks and commodities. The best way for new investors to get acclimated to the industry is through recognising how easy it is. If there are too many bells and whistles, you run into issues where important details get lost or overlooked by the individual making the trades. This can lead to an overall loss on investment due to missed opportunities.

8 – Security

The gold standard for online security measures has been set by sites like e-trade and Scottrade who offer top of line protection for all member accounts. The majority of other online trading platforms fall short in this area because they don’t have the same security measures in place. If you are planning on working with an online platform, make sure you do your research to find out if their security is up to par so that your assets are protected at all times.

9 – Customer Support

It should go without saying that customer support is important for any type of service industry, but it’s especially true when dealing with accounts and trades. Investors want to know that their questions will be answered quickly by knowledgeable individuals who can help them feel confident about what they are doing. This includes guidance on how to use different tools and information regarding their account balances at all times.

Conclusion:

Online trading platforms are one of the best ways for new traders to get involved with the stock market. You just need to make sure the above mentioned features should be available in the platform.

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